Ideal Furniture Ltd: Team Ideal – Stock & Sale Processing
Business Case
Stakeholders
- Ideal Furniture
- Customers: Furniture Village, Retailers (AIS Members), Independent Retailers
- Manufacturers: Atlas & UK Mattress Manufacturers
- Service Suppliers: BJS – Transport, Freight Forward companies
- Sales Channels: eBay, Amazon, Groupon, Wayfair, eCommerce Website
- Retail Customers
Problem
Outline of issues facing Ideal Furniture (in no particular order):
- Rapid growth of sales and reliance on paper-based processes
- No automation of processes increases the cost of sales and profits
- Duplication of information and double keying through whole order/supply/dispatch process
- Multiple communication channels lead to poor information sharing, time delays, mistakes and inefficiencies
- Lack of business automation tools led to over-complexity of processes leads to business focused on operations and not on sales – operations doesn’t add value!
- Difficult to track and report operational performance, anticipate and react to issues
- Customer sales platforms and communication not uniformed and ‘clunky’
- Challenge for Business Owners to get a clear picture of the whole business – sales, manufacturing, stock, returns, spares, and finance
Solution
Web-based communication and automation platform to provide:
- Single application with multi-interface for all stakeholders to use & interact through
- Transparency of stock availability, manufacturing and delivery dates for Ideal & Retailers
- Key-once principle to remove duplication and errors
- Business automation tools to provide automation of process and communication, i.e. automated updates to stakeholders
- Reporting and management information to enhance business decision making
- Customized user interface with AWS security (Amazon Web Service)
Business Benefits
Lower cost of sale through:
- More efficient operational administration reducing processing and required manpower
- Elimination of double keying and duplication of information
- Reduced errors and double handling of processes
- Reduced wastage of returns and parts
- Faster and more effective decision making
- Enhanced relationship with manufacturers and greater transparency of quality and supply issues
- Ability to remove administration costs through whole of supply chain
- Business automation tools to offer enhanced management and control of stock, reducing over and under stocking
Increase Sales by:
- Greater visibility of stocks for retailers
- Retailer more likely to promote and sell products which have ‘easy to use’ supply and service
- Easy of creating orders and communication will become USP (unique selling point) and key point of difference from competitors
- Ideal Furniture can focus more time and energy on growing sales channels
Increase Sales by:
- Greater visibility of stocks for retailers
- Retailer more likely to promote and sell products which have ‘easy to use’ supply and service
- Easy of creating orders and communication will become USP (unique selling point) and key point of difference from competitors
- Ideal Furniture can focus more time and energy on growing sales channels
Main Features
Must Have
Key functions:
- Stock orders from manufacturers and shipment updates
- Generate purchase orders and track costs
- Batch stock orders for importing
- Freight Forward interface to coordinate shipping and dock/goods-in transport
- Warehouse goods-in updates and confirmations
- Stock feed for all stakeholders
- Stock management analysis and forecasting
- Sales Order processing and retailer communication; auto acknowledgements & updates
- Email integration for non-platform sales orders
- Transport interface for goods-out
- Batch sales orders for DC and single-site deliveries
- Single orders to retailer and direct to consumer
- Goods-out updates and confirmation for stakeholders
- Spare parts interface for retailers and Ideal
- Data migration for previous orders within warranty
- Return requests and reverse logistics
- Sales order revenue and invoicing with interface into accounts
- Business automation tools offering complete dashboard and reporting suite
Main Menu
- Stock Management
- Sales
- Returns
- Spares
- Customers
- Dashboard
Customised screens for:
- Ideal Management
- Ideal administration
- Manufacturers
- Retailers
- Freight Forwarders
- Transport Companies
Direct integration with Team Simple for:
- Stock control
- Goods In/Out
- Returns
- Spare parts
- Resale of returns
Integration
- Gmail/Other email platforms to ‘scrape’ sales order data
- MinSoft (if possible)
- Team Simplee – Tadabase
- Trade Islands (if possible)
- Accounting software
- eCommerce – ebay, Amazon, Wayfair, Groupon, Shopify
Nice to Have
- Live Stock feed (depends if we can integrate with MintSoft)
- Mobile app/screens
- Sales CRM for managing retailers & direct customers
Digital Teams delivered a custom application that met and exceeded the client’s brief. If you wish to automate your business through our digital solutions, customized dashboards, digital applications, app modernisation and more, simply contact Digital Teams today.
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Needham Market
Suffolk
IP6 8DX
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- 01449 480 580
